Terms and conditions / Shipping / Privacy policy
Article 1: Prices.
1.1 The prices of products sold on the site lecomptoirdumiel.com are indicated in euros all taxes included excluding shipping costs.
1.2 The amount of orders placed on the site lecomptoirdumiel.com is payable in euros.
1.3 lecomptoirdumiel.com reserves the right to modify the prices of products sold on its site. The applicable prices will be those in effect when the order is placed, subject to product availability.
Article 2: Method of payment.
By VISA – EUROCARD – MASTERCARD –
When you pay online, you are automatically redirected to the website of our banking partner, Banque Populaire. All data relating to your credit card number is encrypted. In addition, lecomptoirdumiel.com never has access to your banking information.
Article 3: Products.
3.1 Product information:
All products sold on the lecomptoirdumiel.com website comply with current French legislation and standards applicable in France. Le comptoir du miel provides the necessary information on each product so that each Internet user visiting the site can make his purchases with knowledge of the essential elements of each product before his purchase.
3.2 Product availability:
The items presented online are available within the limits of available stocks. In the event of unavailability of the product ordered, the consumer will be informed by email as soon as possible and will have the option of cancelling the order. The consumer may request reimbursement of sums paid within 30 days at the latest of their payment, by e-mail to the following address: contact@lecomptoirdumiel.com.
3.3 Product photos :
The photographs, diagrams, texts, drawings, graphics, information or characteristics relating to the products do not enter the contractual field and cannot call into question an order. Under no circumstances may the lecomptoirdumiel. com website be held liable for any errors or omissions.
Article 4: Delivery terms
4.1 For logistics, we use the services of colisposte and DPD.
4.2 The colisposte and DPD service enables delivery within 48 hours anywhere in metropolitan France.
For reasons beyond our control, the times indicated may be exceeded.
4.3 The colisposte and DPD parcel delivery service allows 48-hour delivery anywhere in mainland France.
4.4 Goods travel at the recipient’s risk. Le comptoir du miel cannot be held responsible for any damage, theft or spoliation of packages. .
4.5 The customer is obliged to check the condition of the packaging on delivery. In the event of any doubt upon receipt of the package (e.g. package arrived damaged, open, broken), the customer must imperatively refuse and notify le comptoir du miel by e-mail, post or telephone.
E-mail: contact@lecomptoirdumiel.com
Mail: Anne Mella – 1047 route du péage – 74430 St Jean d’Aulps
Telephone: 06 23 11 66 82 or 06 62 104 502
Otherwise, the customer will not be entitled to any refund from the www.lecomptoirdumiel.com website.
Shipping costs are indicated before validating the basket and vary according to the quantity of products purchased. DPD Pick-up services offer free delivery for orders over €50, and DPD predict offers free home delivery for orders over €80.
Article 5: Customer acceptance.
By validating your purchase in the order process, you declare that you accept the general terms and conditions of sale of the www.lecomptoirdumiel.com website, which are governed by French law and may be modified without prior notice.
Article 6: Disputes.
Any dispute may be settled by contacting our sales department at contact@lecomptoirdumiel.com.
In the event of failure to reach an amicable settlement, the Thonon-les-Bains Commercial Court shall have sole jurisdiction.
Article 7: Information Technology and Civil Liberties.
All the data you give us (via the form in your customer account) is used to process your orders. Under no circumstances will it be passed on to any other organization. Our newsletters and commercial offers will only be sent to you by e-mail if you subscribe to their mailing list. You can unsubscribe at any time by simple request via a link displayed in the e-mail. In accordance with the French Data Protection Act no. 78-17 of January 6, 1978, you have the right to access, consult, modify and delete the data you have provided to Le comptoir du miel’s sales department.
You can contact us for any questions relating to personal data:
* by e-mail: contact@lecomptoirdumiel.com
* by post: Anne Mella – 1047 route du péage- 74430 St Jean d’Aulps
Article 8: Customer service.
- by e-mail: contact@lecomptoirdumiel.com
- by phone: +33 (0)6 23 11 66 82 or +33 (0)6 62 104 502
- by post: Anne Mella – 1047 route du péage- 74430 St Jean d’Aulps
Publishing manager:
Anne Mella – 1047 route du péage – 74430 St jean d’Aulps
+33 (0)6 23 11 66 82 / contact@lecomptoirdumiel.com
Hosting:
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